FAQ
Frequently asked questions about SHARED.MEDIA
Everything people ask before the demo. Can’t find your answer? Write to info@shared.media.
What is SHARED.MEDIA, in one sentence?
The SaaS platform that automates the full life cycle of experience photos and videos — capture, processing, branding, delivery and sales — turning an operating cost into a profit and marketing engine.
Who is it for?
Anyone producing content during experiences: family resorts and hotels, bike parks, rafting and outdoor centres, ziplines and adventure parks, ski schools, racetracks and track days, professional photographers, agencies and mass sports event organisers.
Do I need special or proprietary hardware?
No: SHARED.MEDIA is pure SaaS and works with the cameras and action cams you already own. Starting from scratch? We’ll help you choose devices, free of charge.
How much does it cost?
Two models: annual plans sized by guests, from €190/year, VAT excluded, with a free 30-day trial (typical for hospitality, with content complimentary for guests), or revenue share with no fixed costs (up to 80% to you on online sales, with payment gateway fees inside our share, and a software fee from 15% on site). For complex scenarios or specific features, terms are defined during the demo and in the contract.
How much work for my staff?
Almost none: the typical flow is inserting an SD card into a PC. Setting up accounts, logos, emails and forms is something you can do yourself; the PLUS and PRO plans include two hours of assistance and consulting to do it together, and on the other plans the contact channel stays open.
How do my customers receive their content?
Your choice: on-site QR codes (Media Request), direct links by email or message, an online Media Wall with date/time search, code/bib/plate search, or custom physical QR Code Cards.
Can I sell both on site and online?
Yes — and it’s the combination that earns most: impulse purchases at the desk plus online sales in the following days. In real cases, opening the online channel added 20% in media revenue.
How does revenue-share invoicing work?
One monthly net settlement: the statement aggregates online and on-site, what you owe on site is offset against what we owe you online, and only the difference is settled. Zero accounting stress; on-site taxation stays fully in your hands.
Is it GDPR compliant?
Yes: restricted galleries through unique links, GDPR consent built into collection forms, files always your property on secure cloud infrastructure.
Are videos really edited automatically?
Yes: the cloud engine picks the best moments using AI and metadata, edits clips with logo, music and transitions and, in motorsport, merges multiple views into Picture-in-Picture videos with GPS-based highlight reels.
How long does it take to get started?
A few days: send us logos and details, and a specialist can guide your first installation in a call. On the PLUS and PRO plans that onboarding session is included.
How do I request a demo?
From the Request a demo page: 20 minutes, free, on your real case. Or write to info@shared.media.
The best answer is a demo
20 minutes, free, on your real case.
